*Last Updated:* September 25, 2026
At *Elearnstocks LLP* ("Website", "we", "us", or "our"), accessible at *[www.elearnstocks.com]*, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our Website, purchase our digital e-books and video courses, or book seats for our offline training classes.
1. Information We Collect
We collect information directly from you when you register, make a purchase, or interact with our platform:
* *Personal Identity & Contact Data:* Name, email address, phone number, WhatsApp number, and physical mailing address (for offline class verification or invoicing).
* *Payment Data:* When you make a purchase using UPI, Debit Cards, Credit Cards, or EMI options, transaction details (such as payment status, order ID, and transaction ID) are processed through secure third-party payment gateways (e.g., Razorpay, Stripe). *We do not store complete card details, CVVs, or bank account passwords on our servers.*
* *Technical & Usage Data:* IP address, browser type, device information, operating system, and website usage metrics collected via cookies and log files on *[www.elearnstocks.com]*.
2. How We Use Your Information
We use your information for the following specific business purposes:
* *Fulfillment of Orders:* To deliver purchased digital e-books, grant access to online course dashboards, and issue ticket confirmations/entry passes for offline classroom sessions.
* *Payment Processing & Verification:* To process online transactions and facilitate refunds or billing queries via our payment gateway partners.
* *Customer Support & Communications:* To send transaction receipts, course updates, venue changes, and respond to your customer service inquiries via email (**info@elearnstocks.com*), phone, or WhatsApp.
* *Platform Security:* To prevent fraudulent activities, manage account access, and ensure compliance with our Terms and Conditions.
3. Data Sharing & Third-Party Services
We do *not* sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share relevant data with trusted service providers who assist us in operating our platform:
* *Payment Gateways:* To process UPI, card, and EMI payments securely.
* *Course Delivery & Hosting Platforms:* Cloud platforms that host our online video courses, streamable content, and downloadable e-books.
* *Communication Providers:* Transactional SMS, WhatsApp API, or email marketing services used strictly to send purchase confirmations and course alerts.
* *Legal Authorities:* We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Protection
& Security
We implement appropriate technical and organizational security measures to
protect your personal data against unauthorized access, loss, alteration, or
misuse:
* All payment transactions on *[www.elearnstocks.com]* are encrypted using SSL (Secure Socket Layer) technology.
* Access to user account credentials and enrollment records is restricted to authorized personnel of Elearnstocks LLP.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience, remember user login sessions, and analyze website traffic. You can choose to disable cookies through your browser settings.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy—such as providing ongoing course access, maintaining accounting records, and resolving legal or billing disputes.
7. Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes relating to privacy or data usage shall be subject to the jurisdiction of the courts in *Kolkata, West Bengal*.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
* *Entity Name:* Elearnstocks LLP
* *Website:* [www.elearnstocks.com]
* *Email:* info@elearnstocks.com
* *Phone / WhatsApp:* +91 6289-149194
* *Address:* 93/1A Cossipore Road, Kolkata - 700002, West Bengal, India